Multiple Wells Fargo settlements are providing compensation to millions of affected customers in 2025. If you’ve been a Wells Fargo customer, you may be entitled to automatic payments or additional compensation from several ongoing class action settlements. Here’s everything you need to know about claiming what you’re owed.
What Are the Current Wells Fargo Settlements? How to get Wells Fargo settlement claim form ?
Several major Wells Fargo settlements are active in 2025, addressing different types of customer harm that occurred over the past decade. These settlements stem from the bank’s pattern of unauthorized practices, improper fees, and customer mistreatment.
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Major Active Settlements Include: Wells Fargo settlement claim form
The $185 million COVID forbearance settlement addresses customers whose mortgages were incorrectly placed into forbearance during the pandemic without proper consent. The court approved the $185 million settlement in December 2024, and the settlement became effective on February 15, 2025.
A $2 billion Consumer Financial Protection Bureau (CFPB) settlement covers various violations including unauthorized fees, wrongful auto repossessions, and mortgage mismanagement affecting over 16 million accounts.
The $1 billion securities settlement for shareholders who purchased Wells Fargo stock between certain periods has already begun distributions.
Who Is Eligible for Wells Fargo Settlement Payments?
Eligibility varies depending on which settlement applies to your situation. Here are the main categories of affected customers:
COVID Forbearance Settlement Eligibility
Class-action beneficiaries are individuals with a Wells Fargo-serviced mortgage that was placed into COVID-19 mortgage forbearance without informed consent. This specifically covers mortgages placed into forbearance between March 1, 2020 and December 31, 2021.
CFPB Settlement Eligibility
You may qualify if you experienced:
- Unauthorized overdraft fees on checking or savings accounts
- Wrongful auto loan fees or vehicle repossession
- Mortgage payment processing errors
- Unauthorized account charges between 2009-2022
General Settlement Requirements
Customers who had Wells Fargo accounts or financial products between 2009 and 2022 and were affected by improper practices may be eligible for various compensation programs.
How Much Money Can You Receive?
Settlement amounts vary significantly based on the type of harm you experienced and which settlement applies to your situation.
COVID Forbearance Settlement Amounts
The first $69 million of the settlement will be equally and automatically distributed amongst all of the class-action lawsuit members, with additional payments for co-borrowers receiving $83.33 each.
CFPB Settlement Amounts
For wrongful auto repossessions, customers receive a minimum of $4,000 in compensation. Other violations have varying compensation amounts based on documented harm.
Estimated Payment Ranges
On average, each eligible individual may receive between $25 and $500, but the amount will depend on their loss and category. Some customers with documented higher losses may receive substantially more.
How to Claim Your Wells Fargo Settlement Money
The process for claiming your settlement depends on which program applies to your situation.
Automatic Payments
All members of the Wells Fargo class-action lawsuit are set to automatically receive checks. For most CFPB settlements, no action is required – Wells Fargo will automatically identify and compensate eligible customers.
Additional Claim Requirements
Some settlements required claim forms by specific deadlines:
- COVID forbearance additional claims deadline was January 10, 2025
- Other settlements may have ongoing claim periods
Steps to Take Now
- Monitor Your Mail: The checks are being sent in a plain envelope, so if you were part of the lawsuit, be sure to open all of your mail.
- Contact Wells Fargo: If you believe you qualify but haven’t received communication, call 844-484-5089 (Monday-Friday, 9 AM-6 PM ET)
- Check Official Settlement Websites: Visit legitimate settlement websites for updates on your specific case
- File CFPB Complaints: If issues remain unresolved, contact the Consumer Financial Protection Bureau
Payment Timeline and Distribution Dates
Different settlements have varying payment schedules throughout 2025.
Current Payment Status
Checks for automatic and co-borrower payments started going out in March. The COVID forbearance settlement payments began in March 2025.
Expected payment dates are between September and November 2025 for other ongoing settlements.
Distribution Methods
Payments are typically sent via:
- Direct mail checks in plain envelopes
- Electronic transfers for some settlements
- Automatic credits to existing accounts where applicable
Settlement Details by Category
| Settlement Type | Eligibility Period | Estimated Payout | Payment Status |
|---|---|---|---|
| COVID Forbearance | March 2020 – Dec 2021 | Automatic + $83.33 | Active – March 2025 |
| CFPB Auto Loans | 2009-2022 | Minimum $4,000 | Ongoing |
| CFPB Deposit Accounts | 2009-2022 | $25-$500+ | Automatic |
| Securities Settlement | 2018-2020 | Variable | Completed |
Important Warnings and Red Flags
Avoid Settlement Scams
Scammers are exploiting this situation by impersonating Wells Fargo representatives. If anyone contacts you claiming to assist with compensation and asks for electronic payment or personal details, it is likely a scam.
Legitimate Communication Signs
- Official Wells Fargo letterhead and contact information
- No requests for upfront payments or fees
- Verification through official Wells Fargo customer service
- Checks sent in plain envelopes directly from authorized settlement administrators
Verification Steps
Always verify any settlement communication by:
- Calling Wells Fargo directly at official numbers
- Checking official settlement websites
- Never providing personal information to unsolicited callers
What If You Haven’t Received Payment?
If you believe you’re eligible but haven’t received any settlement communication:
Immediate Actions
- Contact Wells Fargo using the official helpline 844-484-5089
- Review your account history for evidence of the covered violations
- Gather documentation of any unauthorized fees or improper practices
- Check your mail carefully for settlement notices in plain envelopes
Follow-Up Options
- File complaints with the Consumer Financial Protection Bureau
- Contact the settlement administrators directly through official websites
- Seek legal advice if you believe you have significant undocumented damages
Frequently Asked Questions
Q: Do I need to take any action to receive my Wells Fargo settlement payment?
A: For most settlements, no action is required. Wells Fargo automatically identifies eligible customers and sends payments directly.
Q: How long do I have to claim my settlement money?
A: Most automatic payments don’t have claim deadlines, but specific additional damage claims may have expired deadlines.
Q: What if I closed my Wells Fargo account years ago?
A: You may still be eligible if you had accounts during the covered periods (typically 2009-2022) and experienced the specified violations.
The Wells Fargo settlements represent significant opportunities for affected customers to receive compensation for years of improper banking practices. While the bank has agreed to these settlements without admitting wrongdoing, the payments provide important relief for customers who suffered financial harm. Stay vigilant for legitimate settlement communications while avoiding scams, and don’t hesitate to contact official channels if you believe you’re entitled to compensation you haven’t received.
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Questions?
If you have questions regarding a claim involving your debit card, please call us at one of the following numbers:
- For transactions you authorized by providing your signature, Visa card purchases, or unauthorized transactions, please call us at 1-800-548-9554, Monday – Friday, from 7:00 am – 12:00 am Eastern Time.
- For ATM transactions and PIN-based purchases that are not fraudulent, call us at 1-877-230-8708 Option #3, Monday – Friday, 7:00 am – 7:00 pm Eastern Time.
- For any other type of claim, please call 1-800-TO-WELLS (1-800-869-3557).
